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FAQs | - Your Questions Answered

How can I book an airport minicab?

To book a GoMinicab ride is a piece of cake. Head to our official website, and on the reservation form, enter your pickup and drop-off locations, travel date, and type of journey (one-way or return). On submitting these details, you will be given an instant quote and will be able to proceed with confirming the booking. Any issues? Feel free to reach us.

How does GoMinicab handle flight delays and changes?

We track the flights schedules live and real time. Therefore, in case your flight gets delayed or postponed or any other rescheduling occurs, do not fret, for we shall adjust the time you are picked from the airport absolutely free of charge, thus making your transfer an easy affair.

Does GoMinicab offer group discounts or deals?

our services is offered at competitive rates, but group discounts or deals vary from one service to another. Do contact our customer support for best deals and special arrangements for group bookings.

Can I get an airport transfer with a baby seat?

Yes, We provide baby seat on request to keep your child safe. Please let us know your specific needs while making a reservation, so we can prepare your vehicle for this.

What would happen if I left a personal item in my vehicle?

If you have left behind something in one of our vehicles, we suggest you contact our customer support immediately on +442082025533. We will do our very best to ensure that your properties are located and returned to you promptly.

When should I book for an on-time pickup?

Although we take bookings any time, we recommend you to book as early as possible to have your preferred time and to give us an opportunity to vary our services according to your timetable.

Can I book a last-minute transfer?

Yes, the last-minute transfer can be booked with GoMinicab 24 hours a day, 7 days a week. Pre-booking ensures guaranteed service and availability on time.

Do chauffeur services include free Wi-Fi access?

We truly understand how much it means to stay connected. That is why we are offering this service.

How often are the airport minicabs cleaned?

In this regard, we are very much concerned. Our vehicles are cleaned regularly so that the passengers enjoy a clean environment.

How do you make sure daily servicing of your fleet?

The fleet is also regularly maintained and serviced for safety and reliability. The company fully complies with all regulatory standards on vehicle upkeep.

Is smoking allowed in your vehicles?

All GoMinicab cars are non-smoking, so everyone can enjoy a friendly experience.

How do you deal with people travelling in your vehicles with allergies or sensitivities to cleaning products?

Generally, we use hypo-allergenic cleaning agents. However, if a guest has any specific sensitivity, it can always be brought to our attention at point of booking and we make extra provisions accordingly.

What is a comfortable car for a solo traveler with two large suitcases?

A really small saloon car like a Toyota Arius is very comfortable for a solo traveler with a couple of large bags.

How can four adults transfer from Airport with hand luggage?

An MPV5 would be best suited for four adults in hand luggage-an example of such would be a Vauxhall Zafira.

Which vehicle would you suggest for five passengers with sports equipment?

An MPV6 like the Ford Galaxy would provide enough space for 4 passengers as well as their sports equipment.

What is a comfortable car for a solo traveler with two large suitcases?

A really small saloon car like a Toyota Arius is very comfortable for a solo traveler with a couple of large bags.

Are round-trip bookings available with GoMinicab?

Yes, GoMinicab provides different booking options including one way or round trip booking. You can choose your required option in the booking phase.

How does the meet-and-greet service work in GoMinicab?

With our meet and greet service, you can avoid all hassles. Your driver will be standing with a placard showing your name at the arrivals hall, helping you with your baggage, and escorting you to the vehicle when you land.

How environmentally friendly are GoMinicab vehicles?

We give green options to environmentally conscious customers when they travel: simply request an eco-friendliness option at the time of booking. Our fleets contains hybrids and fuel efficient cars that work towards having a lesser carbon footprint.

What are the payment options for GoMinicab?

It accepts many methods of payment, including credit/debit cards, Paypal, and cash payments. Possible to choose your own preferred way of payment while making the booking.

Can I track my driver location before pickup?

Once the driver has been assigned, you will be able to receive tracking details in real-time, which will allow you to view their location prior to your pick-up.

Are pet-friendly vehicles available?

Yes, we have vehicles that are pet friendly. Just let us know while booking if you will be traveling with a pet.

Are wheelchair-accessible airport minicabs available?

Indeed, we have vehicles catering to the needs and accessibility of individuals in a wheelchair. Please indicate your needs when you make the booking, and we will arrange the proper vehicle for you.

Is there a specific cleaning protocol in place?

Indeed, all our cars are regularly deep cleaned along with disinfection of highly touched surfaces to guarantee safety and hygiene of passengers.

What do you do to guarantee a fully air-conditioned environment?

All cars in our fleet are provided with air-conditioning, and our drivers check before every trip that systems are fully functioning.

Are your drivers licensed and professional?

Yes, they are fully licensed, trained, and professional GoMinicab drivers. They have much experience in driving and background checks to give added assurance to the safety of passengers.

What is GoMinicab?

GoMinicab is a reliable operator for private hire and airport transfer services in the UK. We ensure smooth and stress-free travel experiences that are affordable, reliable, and customer-friendly.

Which areas do you serve in the UK?

We provide nationwide airport transfers across all major UK airports, including Heathrow, Gatwick, Stansted, Luton, and London City Airport. No matter where you find yourself-in the heart of London or in some remote areas-GoMinicab will ensure your shuttle gets you there safely and on time.

Are there any special discounts?

Definitely, 50% discount for our customers at GoMinicab on any pre-booking any time anywhere. It applies to both groups and individual travelers.

What are your operating hours?

GoMinicab employs around the clock; hence, you have a guaranteed transport service at any time of the day.

Do you offer corporate or executive transfers?

Yes, we provide corporate and executive transfer services to companies as well as VIP clients. Please get in touch with our customer support team for pricing and booking inquiries.

Can I book a sightseeing or city tour with GoMinicab?

Absolutely, We can provide customized city tours and sightseeing trips to assist you in exploring London and other cities at your convenience.

How can I contact GoMinicab?

For inquiry, you can contact us via:+442082025533 or [email protected].